“Compassion compounds, giving grows, when you put positive energy into the world, you inspire others to pay it forward.”

—Jay Shetty, Purpose Coach, Former Monk, NYT Bestselling Author

Image from Amazon

During my pharmaceutical career with The Upjohn Company between 1981 and 1992, we went through a TQM (Total Quality Management) initiative. As part of our efforts, we were requested/required to read the book Zapp — The lightning of Empowerment by William C Byham PhD and Jeff Cox. The intent was to inspire and create a culture of quality, productivity, and exceptional employee engagement.

The fictitious company in the book produced a product called a normalator, with which we are amusingly introduced to all sorts of Zapping (positive) and Sapping (negative) behaviors that uplift or squash people’s spirits.

EXERCISE:

Notice the zapping and sapping energies and behaviors that occur throughout your day in your personal and professional efforts.

Where and how can you pay forward the positive qualities that energize and inspire others to do the same?