“Examine the service you are rendering, and especially the spirit in which you are rendering it.”
—Roger Babson, 20th Century American Entrepreneur
A few months ago, I attended a seminar on family business, along with about 40 consultants, coaches, and other trusted advisors.
The program was a combination of a panel discussion and group interactions, with a lively Q&A session.
As I listened carefully to the experience some participants shared, I found it difficult to see any dramatic difference between the information, and the scope of the services they provided.
I did, however, notice a considerable level of difference in the energy, enthusiasm, and passion some of these experts expressed. This had me leaning into their comments with greater interest and receptivity.
EXERCISE:
Where and in what ways can you upgrade the services you currently offer with a more energized and enthusiastic spirit? How might that upgrade make you stand out from your competition, and put you at the top of the list in your profession?