“I remind myself every morning: Nothing I say this day will teach me anything. So if I’m going to learn, I must do it by listening.”

—Larry King, American television and radio host

Image from Flickr by Ky Olsen

Have you ever considered why we have two ears and only one mouth? Why not one of each? Perhaps some higher power—not just Larry King—knew that listening is twice as valuable as speaking.

EXERCISE:

Practice using open-ended questions, including the all-powerful “What Else?” This follow-up & layering technique will help you speak less and learn more, at home and in your workplace.