“Politeness is an inexpensive way of making friends.”

—William A. Feather, 20th Century American publisher and author

Image from csbcorrespondent.com

How familiar are you with the 10 / 5 Rule?

In the hospitality industry, this rule dictates that when a staff member is ten feet from a guest, they smile and make direct eye contact.

When a staff member is within five feet, they greet the guest with a salutation such as Hello or Good Morning.

My modified version of this rule takes place on my daily morning walks when I wave at the people in cars and say hello to my fellow walkers and their dogs, making sure we are at least six feet apart.

EXERCISE:

Where and in what ways can and will you apply the polite no-cost gesture of the 10/5 Rule in your world, to make a few more friends?