“To seduce almost anyone, ask for and listen to his opinion.”

– Malcolm Forbes, publisher of Forbes magazine

When I conduct my individual and organizational personal excellence workshops, a key tool I share with participants is the Communications Toolbox. This includes six simple techniques that emphasize the importance of demonstrating sincere interest and truly listening to others.

Others’ thoughts, ideas, and opinions on any subject happen to be the key to unlock our ability to influence them. This ability to tune into others’ fundamental human frequency is like finding a perfectly tailored pair of gloves that fit our hands just right.

Exercise:

Respond to this email and write the words “Communication Toolbox” in the subject line, and I will send you a copy.

Two books that I find useful on this subject are Fierce Conversations by Susan Scott and Crucial Conversations by Kerry Patterson and others.